We are happy to offer customers a refund and will accept unopened goods only. Refunds may take up to 14 days to be processed and cleared into the same account as you used to purchase.
Customers will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refunds will only be available if we have been notified within 14 days from purchase and with a valid reason.
Should you wish to refund your order, please notify us at firstname.lastname@example.org